If you are unsatisfied with any of our products you have 30 days from receipt of the goods to return the item to us.
Please note that we are only able to accept returned goods in their unopened original condition, including all accessories and packaging supplied with the product. You will be required to pay for return postage of the goods. Please contact us before sending any returns.
When returning goods we recommend you use a recorded delivery service which requires a signature upon receipt, such as Royal Mail First Class Recorded Delivery or Parcel Force. Using these services allows you to insure the items being returned for their total value, as in the rare event of the parcel going missing you are responsible for the returned products until they reach us.
If you return a product to us that is not in an ‘as new’ condition we reserve the right return the product to you, or refund you in gift/discount vouchers rather than credit your payment card.
Certain products and services are excluded from this returns policy, including swimwear, underwear, wetsuits or any product made to order. These items cannot be returned for a refund unless defective.